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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
Shipping & Delivery - Standard orders are processed and shipped once credit card authorization and verification have been obtained. All standard orders placed before 1:00 PM Pacific Standard Time are shipped the same day via Priority Mail through the United States Postal Service. Standard delivery times for the United States are between two (2) to four (4) business days (Monday through Saturday, not including holidays). Please allow up to fourteen (14) business days for shipments to Canada and International Countries.
Orders placed with Express Shipping Monday through Friday (excluding holidays) before 1:00 PM Pacific Standard Time will arrive within 2 business days, pending credit card authorization and verification. Orders placed with Express Shipping Monday through Friday after 1:00 PM Pacific Standard Time, or on weekends and holidays, will arrive within 3 business days. back to top Privacy & Security - Personal identifiable information is information that may be used to identify an individual, including, without limitation, your first and last name, your home or other physical address, your electronic mail address, your credit card number and other similar information. When you visit our web site we will ask you for and collect personal identifiable information from you to provide certain products and services to you; to communicate with you; to provide customer service and support to you; and to send promotional e-mails and information about us. back to top
Returns & Replacements - Marine Phytoplankton 5000 offers a 90 day money back guarantee on all of our 90 day supplies of Marine Phytoplankton. We cannot guarantee that this product will cure any disease, however we do guarantee that you will be fully satisfied with your results within 90 days. If, for any reason, you are not satisfied with the product within 90 days, you will need to mail back your unused product and/or empty bottles or bags to:
Marine Phytoplankton 5000
631 N. Stephanie St
Suite 297
Henderson, NV 89014
Also, please click here to print out the return form. Please fill this out and include it with your package so we can get you credited as soon as possible. We can only issue a refund to your original form of payment when you first placed your order. If you have any other questions regarding returns, please feel free to call us at 1-877-240-1164. back to top Ordering - To order online and place your order immediately, go to our order page at: www.marinephytoplankton5000.com. In addition to ordering online, you can also place orders in the following ways:
*Telephone*
>> Our customer service representatives are available to take your orders from 9 AM until 5 PM Pacific Standard Time. You can reach us at 1-877-240-1164.
*Postal Mail*
>> Please click here to print out an order form to mail in a check or money order.
back to top Payment, Pricing & Promotions - Marine Phytoplankton 5000 accepts American Express, Discover, MasterCard, Visa, check-by-phone, cashier’s checks, and money orders. We do not currently accept wire transfers or PayPal. Our checkout process is encrypted with a 128-bit SSL certificate. This ensures all sensitive data, such as credit card information and billing/shipping address be processed securely without any compromising factors. 7.75% sales tax is added to any order placed in Nevada.
All pricing is subject to change without notice. We reserve the right to cancel a sale or promotion at any time. back to top